Apr 2, 2018
In this episode, Youngme talks to Professor Frances Frei, who was hired by Uber last year to help rebuild a broken culture. Frances describes how toxic the culture at Uber actually was (01:50) and how she dealt with difficult work scenarios (08:19). She also talks about what should be done about “bad people doing bad things” (15:10) and the link between strategy and culture (22:10). Plus, she gives a behind-the-scenes look at preparing for her TED talk (25:10).